How to Contact Your New York Housing Authority or Support Center

• Call your local housing authority for assistance, or use the email service we provide.
• Have a pen, pencil, or computer ready to take notes.
• Make a note of the name of the person you contact, use it and remember it.
• Be polite, the people on the other end could be your neighbors and they are simply volunteering their time.
• Remember, the person you contact is likely to be underpaid for their work, if they are paid at all.
• Many New York nonprofit organizations or government offices are overwhelmed and in need both donations and volunteers.
• Many homeless shelters and other shelters are full and have a long waiting list.
• If the organization you contact has a waiting list be sure to ask how to get on their list.
• If the center is unable to help you at this time, ask who else can help.
• Let the person you contact know you found out about them through this free resource, Homelessness In America.